This is likely due to the move to user roles within ACC as part of newinternal.
Notes from IRC:
16:36:33 <+stw> It used to be the case that the ACC user table had a "status" column which changed between "User"/"Admin"/"Suspended"/etc. That's reflected on the API https://accounts.wmflabs.org/api.php?action=count&user=stwalkerster 16:37:19 <+stw> However, since newinternal, "User" and "Admin" have been replaced with a single "Active" value, as rights are conferred by roles, rather than by the user's status 16:37:33 <+stw> The roles aren't exposed on the ACC API, so Helpmebot's consuming it wrong 16:38:12 <+stw> Either you can take the easy option in Helpmebot only and see if any of the admin values are non-zero, and report the admin stats if any are non-zero 16:38:25 <+stw> Or you can expose the roles in ACC, then change Helpmebot to adapt to the new API definition 16:39:56 <+stw> https://github.com/helpmebot/helpmebot/blob/master/src/Helpmebot.AccountCreations/Commands/AccCountCommand.cs and https://github.com/enwikipedia-acc/waca/blob/master/includes/API/Actions/CountAction.php are relevant starting points